Using CRM Software you can personalise every communication with your customer, maximising every possible sales opportunity and provide outstanding customer service.
SageCRM is an easy to use, fast to deploy, feature-rich CRM solution providing enterprise-wide access to vital customer information—anytime, anywhere. With Sage Sage CRM Software you can better manage your business by integrating field sales, internal sales, customer care, and marketing information.
SageCRM provides a single portal to all customer information in a single place, while making the information easily accessible to everyone who requires access from the desktop, the Internet, or wireless device.
Primarily, SageCRM is made up of three components:
1. Sales Automation
Improve sales performance with sales automation tools that streamline the sales process, automating email, forms and information management for the entire sales process. Help sales professionals find and retrieve vital information quickly and easily. Sage CRM software provides a snapshot of the sales cycle from first contact to final sale, allowing sales teams to effectively analyse and manage the sales pipeline from within the CRM software solution.
2. Marketing Automation
Manage and track every element of your campaigns with Sage CRM software. View marketing activities, objectives, the number of leads generated, and lead follow-up, and drill down to specific activities within a campaign. This user-friendly CRM software provides you an in-depth view of your campaigns and enables you to eliminate the guesswork and put your company’s marketing resources to their best use.
3. Customer Care & Tasking
Resolve customer issues efficiently by providing customer service professionals with user-friendly tools to access relevant customer data including purchases, call and escalation histories, interactions, e-mail, and documents sent and received. The customer care module can be tailored to provide warranty, technical support, issue resolution, facility maintenance and the like.
It’s easier to stick with what you know
Microsoft Outlook runs within the framework of your Sage CRM software and has complete, two-way synchronisation with Outlook contacts, calendar (appointments), and tasks, in addition to full-featured e-mail integration. There is no need to change all your systems, simply take the best of both worlds.
Sage CRM software ensures that customers will have a personalised, consistent, and satisfying experience in every contact they have with the company-regardless of where they touch the company or what means of communication they use. Undoubtedly the best way to assess if SAGE SageCRM will suit your organisation is to contact Synergy and have an obligation free discussion regarding you CRM Software requirements.